We are very happy with the service provided by Opus. Planning a telephone system for a large GP Practice service 14000 patients is a complex task. All of the staff we dealt with at Opus were well versed in the needs of a GP Practice and talked us through the planning stages with care and sensitivity to our needs and the needs of our patients.
Jane Telfer
Stamford Hill Group Practice
Telecommunications are being used more and more intensively in everyday business life. And occasionally incoming and outgoing calls exceed user capacities. When such bottlenecks occur, the integrated Voice Mail system from IntelliGate provides valuable help. It guarantees that calls are handled smoothly and ensures greater availability around the clock. Making sure all your customers get through.
The Voice Mail system from IntelliGate provides an individual answering service for each staff member. During absences messages can be left in individual mailboxes and retrieved at any time both internally and remotely. Depending on the settings selected, the calls can be recorded, enquiries channelled or information forwarded to the caller.
The voice mail system is a professional assistant whenever you have more important duties to attend to.
IntelliGate Voice Mail systems can easily be controlled and operated from Office terminals. It is simple to configure; the application options are flexible and can easily be adapted to the requirements of each business division. And of course you don't have to live without e-mail notification if a new message is waiting.
The Voice Mail system puts in a full day’s work around the clock – as your Automated Attendant; which is useful for out of hours, relating important information and holiday periods. The caller selects leaving a voice message, transferring to a department or hearing an information message, and is directed accordingly. This means that your teams are relieved from the burden of routine work and of repeating standard information time and time again. After all the Automated Attendant is fully qualified for repeatedly telling callers about business hours, etc.
Call the team at Opus for advice and information on Aastra Voice Messaging