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I wanted to write to express my thanks to your team for the excellent manner in which the entire process was carried out from initial consultation on our needs through to installation, training and post sales support.
Steven Dilworth
Quadtronix Business Systems
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Project Management
Professional Services
We appreciate how important it is to have your communications equipment and services installed and operational when you need them, as promised and with minimum disruption to your business activities. That is why we have a dedicated and experienced project management team here at Opus Business Systems, whose role is to manage our installations and upgrades.
Our 25 Point Plan
Based on our many years of experience, lessons learned and feedback from our existing customers, our project management team have developed a 25 Point Plan, which details and checks every step of an installation or upgrade, to ensure that you the customer enjoy a smooth and timely completion of any project we undertake for you.
Checklist
Our 25 Point Plan and checklist identifies everything from cablings, existing lines, telephone numbers and data circuits, to LAN (local area network), WAN (wide area network), remote access, multi-site networking requirements.
Project Requirements
Our processes ensure that detailed handover information is provided by our sales and account management teams, which identify what is needed in terms of programming meetings, site surveys, voice over IP readiness testing, quality of service management and customer training.
Information
Being at the heart of all this activity, we ensure that you as the customer are kept informed of our plans and progress, so that you can enjoy peace of mind regarding your business communications and can plan your business activities accordingly.
For more information on our project planning and details of our 25 Point plan, please call the support team at Opus.
