Mitel Communications Director (MCD)

The Mitel Communications Director (MCD) call control software allows you to operate your communications system with flexibility, ease, and reliability. This powerful software runs on your choice of platform such as the proprietary Mitel 3300 family of controllers or industry standard servers from Oracle, HP and IBM, making Mitel’s call control software available to an even wider set of businesses and organisations.

As well as providing a solution for the latest services around Fixed Mobile Convergence (FMC) and Next Generation Networks (NGN), this virtual communications solution benefits from the wealth of telecoms experience that has been gained by Mitel over the years.

Virtual Mitel Communications Director from Mitel Virtual Solutions

Mitel and VMware® have partnered to allow voice and business applications to run together in a virtualised environment. Now, Virtual Mitel Communications Director offers the same MCD functions and capabilities, while being treated like any other virtualised application in the data centre.
Communicate smoothly, effectively, and dependably

The integrated Mitel Dynamic Extension solution provides users with the ultimate "no compromise" mobility solution without the burden of escalating mobility costs. Mitel’s Dynamic Extension solution has a host of features including:

• External Hot Desking – allowing users to answer calls to their extensions regardless of their physical location
• Personal Ring Group – lets up to eight external and internal endpoints ring simultaneously when a user's primary number is called
• Group Presence – allows a user who is a member of several calling groups to change their availability for each group (present or absent) on a daily basis

A wide range of desk top devices

Mitel Communications Director supports the industry's largest range of desktop devices and accessories, both wired and wireless, along with a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging.

Right now, you can get Mitel Unified Communicator (UC) Express free for every user! UC Express is a lightweight, server-less unified communications client that provides productivity enhancements like click-to-dial, incoming caller ID pop-up, PC-based missed calls and speed calls list, and personal (Microsoft® Outlook®) directory integration. It also provides an innovative telephony toolbar GUI that allows users to manage the functionality of their Mitel IP Phone with speed and ease – directly from the Microsoft Windows® taskbar on their PC desktop.

Mitel Communications Director frees your business to communicate smoothly, effectively, and dependably with your clients and customers.

For more information on how Opus can support you with the Mitel Communications Director, call us now on 0800 316 7566.