Since the beginning, the OPUS team from project management, to its engineers, was very helpful, insightful and focused. Advice was given where needed and their work continued mostly on their own initiative. The cabling team was especially helpful when testing cables and making spontaneous calls to the site when the situation called for it.
Abbas Dayekh
Maykenbel Properties
We appreciate it can appear daunting buying business critical solutions from a company you hardly know. That is why we have provided the following comments from a selection of our many satisfied customers.
With over a thousand customers, it is difficult to include comments from everybody that provides us with valuable feedback. Please accept our apologies if your particular comments have not been included.
Service people were brilliant, prompt and cheerful.
Please feel free to quote me on that!
Penny Dash, Deeper Media
We are very happy with the service provided by Opus. Planning a telephone system for a large GP Practice service 14000 patients is a complex task. All of the staff we dealt with at Opus were well versed in the needs of a GP Practice and talked us through the planning stages with care and sensitivity to our needs and the needs of our patients.
Jane Telfer, Stamford Hill Group Practice
Since the beginning, the OPUS team from project management, to its engineers, was very helpful, insightful and focused. Advice was given where needed and their work continued mostly on their own initiative. The cabling team was especially helpful when testing cables and making spontaneous calls to the site when the situation called for it.
Abbas Dayekh, Maykenbel Properties
"Opus have delivered a Mitel telephone system with Callview CTI and Oak call recording that have delivered technology with purpose and real benefits. I am happy to recommend Opus and the telephone equipment they supply and feed that companies in the travel industry would greatly benefit from their expertise."
Ramadan Ozdemir, Direct Traveller
"Just a quick note to say thank you for your help during the installation of our telephone switch. You [Vicky] and Nick did an excellent job, even more so when you consider that BT let us down. Nick did an excellent job on the day and also went over and above what was required to get BT to sort out their issues. You are both a credit to your company."
Rob Morris, Powervar
"Just wanted to drop you a quick message to say (as mentioned in the meeting) how highly professional the Team at Opus Customer Service are. All problems (which are very rare) are always resolved in a quick and timely manner. The engineers are efficient in the service they deliver and are always ready to go that extra mile. Please do pass on my thanks to both the customer service and engineering teams on the excellent service they provide."
Jess Eugene, Twin & Twin Trading Limited
"I have found the service from the initial contact to the installation to be first class and I would recommend Opus without hesitation."
John Bell, Estate Property Manager
"The team at Opus have really helped us with our telephone system, they have been patient and very aware of our needs..."
iRemit Global Remittance Ltd
"Our Opus engineer is always really helpful, polite, cheerful and prompt in getting back to us in cases of queries."
M Dowling, Bedford Insurance
"Our client has been very impressed with the equipment and service received."
Graham Collins, Parkeray Limited
"Thank you for excellent service."
M Galough, Ellispe Properties
"The team at Opus have been very supportive and approachable."
Gillian Clapperton, Practice Manager
"I wanted to write to express my thanks to your team for the excellent manner in which the entire process was carried out from initial consultation on our needs through to installation, training and post sales support."
Steven Dilworth, Quadtronix Business Systems
"Having recently completed the installation our 40 user system, I must say I am have been extremely pleased with the outcome and support Opus provided throughout.
I found the Opus engineers to be polite, punctual and willing to take the time to educate the staff in order to ensure they made the most of the new equipment.
The team at Opus were a pleasure to work with and went to great lengths to ensure the project was delivered on time and with minimal disruption to our contact centre which is at the core of our business success.... it’s assuring to know we are supported by such a professional and helpful team."
Libin Chandy, 2020 Optical Store
"I would like to thank the Opus engineering team, they were very helpful and stayed late on more than one occasion to ensure everything was finished."
Boba Lee, Knights Solicitors
“On our go live date, BT had forgotten to book the job in. If it had not been for intervention from Opus, we would have been without phones all weekend. I cannot commend and thank them enough.”
Stephen Cook, Sovereign Executive Cars
"Thank you very much I appreciate all your help, the support system works perfectly."
Grace Obammeny, Focus Housing
"The team at Opus are always very willing to help out.... Very pleased all round."
LR Shaw, Keston House Medical Centre
"Throughout our dealings with Opus the service has been of a very high standard. Many thanks!"
Gemma Prior, CBS Reative Ltd
"Particularly happy with the rapid response to any reported issues. Have found any staff we have encountered to be both courteous and professional. A friendly company with a focused approach."
Alex Poor, FG Keen Ltd
"Overall very impressed, the engineer was really helpful."
Robin Beparry, Strada