On our go live date, BT had forgotten to book the job in. If it had not been for intervention from Opus, we would have been without phones all weekend. I cannot commend and thank them enough.
Stephen Cook
Sovereign Executive Cars
Discriminating customers demand experience, responsiveness, know-how, and speed in delivering solutions to everyday problems. Opus has earned the trust of thousands of business and publics sector clients throughout London and the South East, with a simple, time-proven way of doing business: Put the Customer First.
That’s why customer satisfaction levels exceed 97% and our customers come back time and again for upgrades, add-ons and advice on communications topics of all kinds.
We develop and implement solutions designed to help people manage their business.
With over 1,000 delighted customers and a combined total of over 200 years of telephony experience embedded in the Opus professional & technical staff, the company's team oriented approach can provide valuable, experienced insight into your company's telecommunications systems needs and planning process. Working together, we can assist your planning efforts to provide a cost-effective, quality communications system for your company.
With over 90 years combined experience in the Opus engineering team alone and both manufacturer and industry wide technical accreditation, we are equipped to deliver first rate service and support and are dedicated to developing seamless convergence solutions in the voice, IP and data industries. Opus provides the answers in-house to the frustrations that are currently impeding the progress of many company's voice and data networks.
Having established the solution to your communications requirements, the implementation of your chosen solution can begin. Using our '29 Point Plan', the engineering and customer support teams work with you to ensure go-live dates are met based on your needs. Our support team keeps you up to date with the progress of your order and installation, coordinating network connections, equipment delivery, installation and training of users and system administrators to ensure minimum disruption to your business.
Our relationship with our customers does not end at the point of sale. Each customer is assigned an experienced and dedicated account manager to offer advice and assistance relating to all their communications needs. Our engineering team provide worry free technical support and on-site maintenance and unlike some companies, we measue ourselves on time to clear problems, not just respond to them. We can also support Adds, Moves, & Changes as required.
Call us to find out why you would be better off letting Opus manage your communications.