Attendant Console Features
Features
- Seamless integration between your computer and telephone
- Answer your phone using your PC
- Caller Name, Information and History screen pop
- User-Friendly Interface
- Desktop DSS with real-time station status display
- User-programmable function keys and short-cut buttons
- Hot dialling for faster calls and transfers
- Customisable settings
- Fast call transfers
- Dramatically increase productivity and efficiency
Minimum Telephony Requirements
- Axxess 5.3 or Windows NT-based Axxess 5.3 CPU or later
- System Open Application Interface (OAI) premium features enabled on all nodes
- System OAI events
- TCP/IP Connection via:
- System OAI switch transceiver (converts RS-232 to TCP/IP) connecting to RS-232 System Serial Port on Axxess or
- Direct TCP/IP System OAI connection to CPS/CPC or
- Direct TCP/IP System OAI connection to CT Gateway connecting to a multi-node Axxess
Minimum PC Requirements
- Axxess Digital Phone
- Pentium CPU (200 MHz or higher recommended)
- 32 MB RAM
- 800x600 monitor resolution (1024x768 recommended)
- Microsoft Windows 98/ME/2000 or NT (version 4.0 with Service Pack 3 or later)
Attendant Console