CTI & Call Recording Intergration

 

Call Recording – Callview call recording menu

Inter-Tel can now deliver seamless Computer Telephony Integration (CTI) with call recording accessible from a single interface solution. Working closely with Swan Solutions, providers of award-winning software Callview®, Inter-Tel brings you the Callview Replay Server. This new addition from Swan Solutions extends the reporting capabilities of Callview with the addition of voice recording functionality.

 

The Callview Replay Server extends the reporting capabilities of the Wizard range of modules with the addition of call recording functionality.

This comprehensive hardware based recording solution for inbound and outbound calls integrates directly with the Inter-Tel Axxess and provides always on, blanket recording features and benefits - with no extra training required.

 

Call Recording